Designed for multi-location operators

Retail AI that protects margins and customer trust.

Wholesale and retail operators rely on Lockdale for AI that powers merchandising, supplier negotiations, and customer service while keeping PCI and customer data inside their own cloud.

Go live in 3–5 days, installed in your cloud.
Why Wholesale & Retail teams choose Lockdale

Built around the realities of your operations

Each deployment is tuned to your workflows, systems, and compliance guardrails—so teams adopt it on day one.

Margins protected across channels

Use live sell-through, promotions, and vendor terms to recommend profitable assortments per store.

Supplier negotiations with facts

Enter buying meetings with AI-built briefs covering fill rates, rebates, and historic concessions.

Customer data stays in-house

PCI, GDPR, and state privacy controls enforced with redaction, audit trails, and scoped access.

Measured impact

Outcomes wholesale & retail teams see in the first 90 days

Numbers are based on anonymized averages across recent deployments.

90 bps

Gross margin lift

Category teams optimize assortments and promotions with complete historical context.

2x faster

Vendor brief creation

Buying teams receive negotiation packets within minutes, not hours.

100% PCI compliant

Across pilots

No payment or loyalty data leaves your controlled tenant.

Challenges we remove

The roadblocks holding wholesale & retail teams back

Lockdale is designed to sit inside your environment so every bottleneck is addressed without adding compliance risk.

  • Merchandising teams need faster insights across channels and locations
  • Supplier negotiations rely on scattered performance data
  • Store operations training materials are outdated or inconsistent
  • Customer service teams lack quick answers without exposing PCI data
  • Seasonal workforce turnover makes onboarding expensive
Workflows we stand up first

How wholesale & retail teams use Lockdale day-to-day

We tailor automations and copilots to your documents, terminology, and approval flows so adoption sticks.

Assortment Planning

Recommend assortment changes and promotions using real-time sell-through and demand signals.

Supplier Negotiation Briefs

Compile vendor scorecards, rebates, and pricing history for every negotiation.

Store Operations Enablement

Deliver SOPs, training, and daily briefings to frontline teams without manual formatting.

Customer Service Automation

Generate compliant responses and knowledge articles using ticket history and product data.

Deployment blueprint

What the first month with Lockdale looks like for wholesale & retail teams

A proven rollout motion that respects your security controls and change-management requirements.

1

Merchandising discovery

Assess category review cadence, data sources, and approval flows to configure automations.

2

Secure data connectivity

Integrate POS, OMS, CRM, and inventory systems with scoped service accounts and monitoring.

3

Store & HQ enablement

Train category, ops, and customer care teams with tailored playbooks and analytics dashboards.

Compliance & Controls

Designed to pass security reviews on the first try

Lockdale supports PCI, GDPR, and state privacy mandates with redaction controls, audit trails, and scoped access across brands.

Client Result

Category managers now walk into vendor meetings with AI-built briefing books, tightening margins by 90 basis points.

Maya Thompson, SVP Merchandising

A national retailer rolled Lockdale out to merchandising, customer care, and store ops teams in six weeks.

Boost margins with private AI insights

Book a demo to explore merchandising, supply chain, and customer service workflows tailored to your retail or wholesale footprint.

Book a Demo

We’ll tailor the session to your workloads, compliance needs, and success metrics.